Evaluation of Real Situation of Enterprise Resource Planning In Vietnam
Author(s)
My Dung Do , Thi Thanh Tan Pham , Hoai Nam Ngo , Thi Thu Huong Do , Huong Lien Nguyen , Ngoc Chan Truong ,
Download Full PDF Pages: 128-139 | Views: 670 | Downloads: 205 | DOI: 10.5281/zenodo.4933557
Abstract
The paper conducts an analysis and assessment of the current situation of enterprise resources in the context of international economic integration today. Assess the current situation of Vietnamese enterprises practicing and applying enterprise resource planning. From there, we make the advantages and disadvantages of the system and make recommendations for business administrators.
Keywords
Enterprise resource planning, Vietnam.
References
i. Argyropoulou M., Ioannou G, Koufopoulos D. N., & Motwani J., 2009, Measuring the impact of an ERP project at SMEs : a framework and empirical investigation, International Journal of Enterprise Information Systems, 5(4), p. 1-13, July-September 2009.
ii. AtKearney, 2017, The 2017 Global retail development index, The Age of Focus, A.T. Kearney Inc.
iii. Bacheldor B., 2004, From Scratch: Amazon Keeps Supply Chain Close to Hom, Informationweek.
iv. Beheshti H.M. & Beheshti C. M., 2010, Improving productivity and firm performance with enterprise resource planning, Enterprise Information Systems, Vol. 4, No. 4, November 2010, p. 445–472.
v. Berg B. L., 2001, Qualitative research methods for social sciences, 4th, Boston: Ally and Bacon.
vi. Boubekri N., 2001, Technology Enablers for Supply Chain Management, Integrated Manufacturing Systems, 12(6), p.394-399.
vii. Businessweek, 2003, Reprogramming Amazon, Bloomberg Businessweek December 23th.
viii. Chand D., Hachey G., & Owhoso V., 2005, A Balanced Scorecard Based Framework for Assessing the Strategic Impacts of ERP Systems, Computers in Industry, August 2005, p21-45.
ix. Chorafas D. N., 2001, Integrating ERP, CRM, Supply Chain Management, and Smart Materials, CRC Press LLC, 2000 N.W. Corporate Blvd., Boca Raton, Florida 33431. ISBN 0-8493-1076-8.
x. Chou S.W. & Chang Y.C., 2008, The implementation factors that influence the ERP (enterprise resource planning) benefits, Decision Support Systems, Vol. 46 (2008), p. 149- 157.
xi. Davenport T. H., 2000, Mission Critical: Realizing the promise from enterprise systems, Harvard Business School Press, 2000.
xii. Dawson J. & Owens J., 2008, Critical Success Factors in the Chartering Phase: A case study of an ERP Implementation, International Journal of Enterprise Information systems, Volume 4, Issue 3. p. 33-51.
xiii. Deloitte, 2018, Global Powers of Retailing 2018, retrieved on 10th August 2018 at https://www2.deloitte.com/content/dam/Deloitte/at/Documents/about-deloitte/global-powers-of-retailing-2018.pdf
xiv. Elragal A. & Al-Serafi A., 2013, The Effect of ERP System Implementation on the Failure of ERP Implementations, Procedia Technology Volume 9, 2013, p. 527-535.
xv. Esteves J. & Pastor J., 2001, Enterprise Resource Planning Systems Research: An Annotated Bibliography, Communications of the Association for Information Systems 7(8), p. 1-52
xvi. ETDA, 2015, Value of E-commerce survey in Thailand 2015, Electronic Transactions Development Agency, Ministry of Information and Commnunication Technology, ISBN 978-616-7956-17-6
xvii. Fruhlinger J. & Wailgum T., 2017, 15 famous ERP disasters, dustups and disappointments, retrieved on 25 October 2018 at https://www.cio.com/article/2429865/enterprise-resource-planning/enterprise-resource-planning-10-famous-erp-disasters-dustups-and-disappointments.html
xviii. Garg P., 2010, Critical Success factors for Enterprise Resource Planning implementation in Indian Retail Industry: An Exploratory study, International Journal of Computer Science and Information Security, Vol. 8, No. 2, 2010, p. 55-87.
xix. Gargeya, V. B. & Brady, C., 2005, Success and failure factors of adopting SAP in ERP system implementation, Business Process Management Journal, 11(5) p501-516.
xx. Gattiker T. F., 2002, Anatomy of an ERP implementation gone awry, Production & Inventory Management Journal, Summer-Fall 2002, p. 96-115.
xxi. Gajic G., Stankovski S., & Ostojic G., 2014, Method of evaluating the impact of ERP implementation critical success factors – a case study in oil and gas industries, Enterprise Information Systems, 2014 Vol. 8, No. 1, p. 84–106.
xxii. Hair J.F.J., Anderson R.E., Tatham R.L. & Black, W.C., 1998, Multivariate Data Analysis, 5th, Prentice Hall, Upper Saddle River, New Jersey.
xxiii. Hanson W. A. & Kalyanam K., 2007, Internet Marketing & Ecommerce, Thomson Higher Education, 5191 Natorp Boulervard Mason, OH 45040 USA, ISBN 978-0-324-07477-2
xxiv. Hunton J.E., Lippincott B., & Reck J.L., 2003, Enterprise resource planning systems: comparing firm performance of adopters and non-adopters, International Journal of Accounting Information Systems, Vol. 4 (2003), p. 165–184
xxv. Kang S., Park J-H., & Yang H-D., 2008, ERP alignment for positive business performance: evidence from Korea’s ERP market, Journal of Computer Information Systems, summer 2008, p. 25 – 38
xxvi. Kaplan R.S. & Norton D.P., 1993, Putting the Balanced Scorecard to Work, Harvard Business Review, Sept.-Oct 1993.
xxvii. Kaplan R.S. & Norton D.P., 1996, Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review, Jan-Feb 1996.
xxviii. King A., 2017, 3 Biggest Failure Cases of ERP Implementation and How You Can Avoid the Same Mistakes, retrieved on 25 October 2018 at https://www.erpsoftwareblog.com/2017/05/3-biggest-failure-cases-erp-implementation-can-avoid-mistakes/
xxix. Klaus, H., Rosemann, M. & Gable, G., 2000, What is ERP? Information Systems Frontiers, 2(2), p. 141-162.
xxx. Koch, C., 2003, The ABC of ERP, Enterprise Resource Planning, CIO Research Centre Publishing.
xxxi. Kumar, K., & Hillegersberg, J., 2000, Enterprise resource planning: introduction”, Communications of the ACM, 43(4), p. 22-26.
xxxii. Lai I. K. W., 2006, The critical success factors across ERP Implementation models: an empirical study in China, International Journal of Enterprise Information systems, Volume 2, Issue 3, p.34-51.
xxxiii. Laudon J., & Laudon K., 1998, Management information systems: new approaches to organization and technology, 5th ed.. Macmillan Publishing.
xxxiv. Laudon K. C. & Laudon J. P., 2018, Management Information Systems, 15/e, Upper Saddle River, NJ: Pearson Prentice Hall.
xxxv. Laudon K. C & Traver C. G., 2017, Ecommerce 2017 business, technology, society, 13/e, ISBN 13: 978-1-292-21168-8, Pearson Education Limited, Edinburgh Gate Harlow Essex CM20 2JE England
xxxvi. Levy M., 2003, Salespeople's affect toward customers: Why should it be important for retailers?, Journal of Business Research July 2003 7(7), p. 523-528.
xxxvii. Marnewick C. & Labuschagne L., 2005, A conceptual model for enterprise resource planning (ERP), Information Management & Computer Security, Vol. 13 Issue: 2, pp.144-155.
xxxviii. Monk E. F. & Wagner B. J., 2013, Concepts in Enterprise Resource Planning, 4th. Course Technology, Cengage Learning. 20 Channel Center Street, Boston, MA 02210, USA. ISBN-13: 978-1-111-82039-8.
xxxix. Moon Y., 2007, Entreprise Resource Planning (ERP): a review of literature, International Journal Management and Entreprise Development, Vol.4, N°3, p. 235-264.
xl. Morgenstein M., 1987, Modern retailing: Management principles and practices, 2nd, Wiley, 1987, ISBN-13: 978-0471832010.
xli. Nah F. F. & Lau J. L., 2015, Critical factors for successful implementation of enterprise systems, Business Process Management Journal, Vol. 7 No. 3, 2001, p. 285-296.
xlii. Nicolaou A. & Bhattacharya S., 2006, Organizational performance effects of ERP systems usage: The impact of post-implementation changes, International Journal of Accounting Information Systems, Vol. 7 (2006), p. 18-35.
xliii. Nicolaou A. I. & Bhattacharya S., 2005, Organizational performance effects of ERP systems usage: The impact of post-implementation changes. International Journal of Accounting Information Systems 7 (2006) 18– 35.
xliv. Nicolaou, A.I., Stratopoulos, T. & Dehning, B., 2003, Financial analysis of potential benefits from ERP systems adoption, Journal of Business and Information Technology, Vol. 2 No. 1, p. 40-50.
xlv. Nucleus research, 2017, ERP technology value matrix 2017, retrieved on 20th Jun 2018 at https://news.microsoft.com/uploads/2017/09/r159-ERP-Technology-Value-Matrix-2017.pdf.
xlvi. Oracle, 2015, Nordstrom Supports International Expansion with Upgrade to Oracle Retail Merchandising Systems, retrieved on 20th June 2018 at https://www.oracle.com/corporate/pressrelease/nordstrom-go-live-040615.html.
xlvii. Panorama, 2018, 2018 ERP Report. Panorama Consulting Solutions. 5975 S. Quebec Street, Suite 207 Greenwood Village, CO 80111.
xlviii. Poston, R., & Grabski, S., 2001, Financial impacts of enterprise resource planning implementations. International Journal of Accounting Information Systems 2(4): p. 271-294
xlix. Qureshi M. & Abdulkhalaq M., 2015, Increasing ERP Implementation Success Ratio by Focusing on Data Quality & User Participation,. I.J. Information Engineering and Electronic Business, 2015, 3, p. 20-25.
l. Ram J., Corkindalea D. & Wu M., 2013, Implementation Critical Success Factors (CSFs) for ERP: Do they contribute to implementation success and post-implementation performance?, International Journal of Production Economics 2013; 144(1): p. 157-174.
Cite this Article: