Impact of Job Satisfaction on Employees Performance: Empirical Evidence from Ghana Health Service
Author(s)
Yinghua Chen , Andy-Vans Poku Duah , Karda Abdul Fatawu , Mndella Osei-Assibey Bonsu ,
Download Full PDF Pages: 198-212 | Views: 590 | Downloads: 153 | DOI: 10.5281/zenodo.4990839
Abstract
The Ghana Health Service is working to build a happy work force to run the organization's well-being. In fact, if an employee feels happy with the work, then an employee is motivated to put more effort into results. Employees of the hospitals of the Ghana Health Service can accomplish the requirements of job satisfaction by taking. There have been numerous strikes by Doctors, Nurses, Health Assistants in Ghana since they were dissatisfied with pay, promotion, working conditions, development policies, care given to doctors and many other factors. These have warranted the need to examine the effects of the determinants of Job satisfaction on employee performance using Teaching Hospitals in Ghana.
The sample comprise 300 respondents from selected teaching Hospitals in Ghana. The research analysed the data with statistical package for social science (SPSS), descriptive and statistical regression model with the use of structured questionnaires. The research finds positive relationship between Employee performance and the determinants to Job satisfaction. This implies that, employees' compensation and benefits, working conditions, Job safety and security, promotion, and relationship with supervisors, and workers are positively related with employee’s performance and the effect is statistically significant. Therefore, in order to enhance the employee performance in the teaching Hospitals in Ghana, the government should focus on all determinants of job satisfaction and not only on any one of these factors. In addition, management of the company should provide good working conditions for its employees, so as to boost their morale. Certain policy recommendations were discussed.
Keywords
Job Satisfaction, Employee Performance, Hospitals, Working Conditions, Ghana.
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