Role of Emotional Intelligence on Employee Productivity with Mediating effect of Workplace Stress in Public Sectors

Author(s)

Mishal Jafar , Izhar ul Haq Roghani ,

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Volume 9 - December 2020 (12)

Abstract

The core objective of this paper is to evaluate the role of emotional intelligence on employee productivity and the mediating role of workplace stress. If employees are conscious of their emotional state and sentiments and they are capable of identifying, understanding, and managing them according to the nature of workplace requirements they can perform more effectively and efficiently and it will enhance the productivity of the employees as well. Public sector employees can understand and appreciate the emotions of their colleagues. People having high emotional intelligence have a high level of productivity as compare to those having a low level of emotional intelligence. Good relationships among the employees and top management aid in enhancing employee productivity. For this study 300, public sector employees were selected and regression analysis was used for analyzing the results. From this study, it has been concluded that workplace stress as a mediator does not show any direct impact on employee productivity while employee intelligence and employee productivity have a strong and direct relationship.The public as well as private organizations, academic institutes will be able to recognize the extent of emotional intelligence in workers and how to amend the workplace environment to increase the awareness and level of emotional intelligence among employees to improve employee productivity

Keywords

Emotional intelligence, workplace stress, employee productivity

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Mishal Jafar, Role of Emotional Intelligence on Employee Productivity with Mediating effect of Workplace Stress in Public Sectors, International Journal of Management Sciences and Business Research 12(2020):33-52 DOI: 10.5281/zenodo.5036487