Application of Online Arbitration in the World and In Vietnam

Author(s)

Phuong Hoa Le , Thi Thu Huyen Tran , Thi Thu Ha Pham ,

Download Full PDF Pages: 277-291 | Views: 476 | Downloads: 143 | DOI: 10.5281/zenodo.4991003

Volume 9 - October 2020 (10)

Abstract

The study summarizes the experience of online arbitration application of developed countries and developing countries similar to Vietnam on the basis of analyzing the characteristics of this type of dispute. Thus, in Vietnam, in the context of rapidly developing e-commerce, leading to increased complaints disputes, online arbitration can be considered as a future for dispute resolution. However, when the belief in online arbitration has not been firmly established, with the current practice in Vietnam, it is recommended to apply online arbitration gradually to prestigious businesses in e-commerce, with simple disputes and prices.

Keywords

Online arbitration, Vietnam

References

                    i.            Marcelo Fantinato: A Feature-based Approach to Web Services E-contract Establishment, Institution of Computing, University of Campinas, Brazil

      ii.            Eddie Hurter, Disputes Resolution in Cyberspace: AFuturistic Look at the Possibility of OnlineIntellectual Property and E-Commerce Arbitration, 12 S.Afr. Mercantile L.J. 199 (2000)

    iii.            Llewellyn Joseph Gibbons, Creating a Market for Justice; a Market Incentive Solution to Regulating the Playing Field: Judicial Deference, Judicial Review, Due Process, and Fair Play in Online Consumer Arbitration, 23 Nw. J. Int'l L. & Bus. 1 (2002)

     iv.            Llewellyn Joseph Gibbons, Creating a Market for Justice; a Market Incentive Solution to Regulating the Playing Field: Judicial Deference, Judicial Review, Due Process, and Fair Play in Online Consumer Arbitration, 23 Nw. J. Int'l L. & Bus. 1 (2002)

       v.            Frank A. Cona, Application of Online Systems in Alternative Dispute Resolution, 45 Buff. L. Rev. 975 (1997)

     vi.            Tiffany J. Lanier, Where on Earth DoesCyber-Arbitration Occur: International Review ofArbitral Awards Rendered Online, 7 ILSA J. Int'l &Comp. L. 1 (2000)

   vii.            Bashar H. Malkawi, Online Alternative Dispute Resolution and Transparency, 2 Contemp.Asia Arb. J. 101 (2009)

 viii.            Karen Stewart; Joseph Matthews, Online Arbitration ofCross-Border, Business to Consumer Disputes, 56 U.Miami L. Rev. 1111 (2002)

     ix.            M. H. M. Schellekens, Online Arbitration andE-Commerce, 9 Elec. Comm'n L. Rev. 113 (2002)

       x.            Fitrianingrum, Agustina & Shahrullah, Rina & Syarief, Elza. (2016). LEGAL APPROACHES TO ONLINE ARBITRATION: OPPORTUNITIES AND CHALLENGES IN INDONESIA. Mimbar Hukum - Fakultas Hukum Universitas Gadjah Mada. 28. 314. 10.22146/jmh.16724.

     xi.            Paul Schwarzenbaker, Online Arbitration: A European andUS Perspective, 10 Bocconi Legal Papers 387 (2018)

   xii.            Tiffany J. Lanier, Where on Earth DoesCyber-Arbitration Occur: International Review ofArbitral Awards Rendered Online, 7 ILSA J. Int'l &Comp. L. 1 (2000)

 xiii.            Philip Johnson, Enforcing Online Arbitration Agreementsfor Cross-Border Consumer Small Claims in China and theUnited States, 36 Hastings Int'l & Comp. L. Rev. 577(2013)

 xiv.            Slavomir Halla, Arbitration Going Online - NewChallenges in 21st Century, 5 Masaryk U. J.L. & Tech.215 (2011)

   xv.            Ayelet Sela, Can Computers Be Fair: How Automated andHuman-Powered Online Dispute Resolution AffectProcedural Justice in Mediation and Arbitration, 33Ohio St. J. on Disp. Resol. 91 (2018)

 xvi.            Bao Ha Cong Anh & Hanh Le Hang My. (2017). Giải quyết tranh chấp trực tuyến - Khả năng áp dụng ở Việt Nam. Avaiable at:http://tracuutapchi.ftu.edu.vn/index.php/tcktdn/article/view/223/218. Viewed on 18 Feb 2020.

xvii.            Eddie Hurter, Disputes Resolution in Cyberspace: AFuturistic Look at the Possibility of OnlineIntellectual Property and E-Commerce Arbitration, 12 S.Afr. Mercantile L.J. 199 (2000)

xviii.            Arno R. Lodder and John Zeleznikow. (2010). Artificial Intelligence and Online      Dispute Resolution.            Avaiable          at: https://www.mediate.com/pdf/lodder_zeleznikow.pdf. Viewes on 28 Feb 2020.

 xix.            Arno R. Lodde. (2003). The Role of Artificial Intelligence in Online Dispute Resolution.      Avaiable          at: https://pdfs.semanticscholar.org/7bbf/d664ecf7b931ba1442c92507df5161fcaa 96.pdf. Viewed on 01 Mar 2020.

   xx.            Thu .H .(2017). Hoàn thiện khung khổ pháp lý cho mô hình giải quyết tranh chấp   trực      tuyến. Avaiable            at: https://moj.gov.vn/qt/tintuc/Pages/hoat-dong-cua-cac-don-vi-thuoc-bo.aspx?It emID=2861. View on 20 Jan 2020.

 xxi.            Huy Tran Anh. (2019). Lúng túng giải quyết tranh chấp trực tuyến. Avaiable at: https://saigondautu.com.vn/tai-chinh/lung-tung-giai-quyet-tranh-chap-truc-tuy en-69021.html. Viewed on 18 Feb 2020.

xxii.            Frank A. Cona, Application of Online Systems in Alternative Dispute Resolution, 45 Buff. L. Rev. 975 (1997)

xxiii.            Llewellyn Joseph Gibbons, Creating a Market for Justice; a Market Incentive Solution to Regulating the Playing Field: Judicial Deference, Judicial Review, Due Process, and Fair Play in Online Consumer Arbitration, 23 Nw. J. Int'l L. & Bus. 1 (2002)

xxiv.            Dr. Pablo Cortés: What should the ideal ODR system for e-commerce consumers look like? The hidden world of Consumer ADR: Redress and Behavior, CSLS Oxford 2011

xxv.            Ayelet Sela, Can Computers Be Fair: How Automated and Human-Powered Online Dispute Resolution Affect Procedural Justice in Mediation and Arbitration, 33 Ohio St. J. on Disp. Resol. 91 (2018)

xxvi.            Isabelle Manevy (2001), Online dispute resolution: what future?, University de Paris

Cite this Article: