Application of Online Arbitration in the World and In Vietnam

Author(s)

Phuong Hoa Le , Thi Thu Huyen Tran , Thi Thu Ha Pham ,

Download Full PDF Pages: 277-291 | Views: 482 | Downloads: 145 | DOI: 10.5281/zenodo.4991003

Volume 9 - October 2020 (10)

Abstract

The study summarizes the experience of online arbitration application of developed countries and developing countries similar to Vietnam on the basis of analyzing the characteristics of this type of dispute. Thus, in Vietnam, in the context of rapidly developing e-commerce, leading to increased complaints disputes, online arbitration can be considered as a future for dispute resolution. However, when the belief in online arbitration has not been firmly established, with the current practice in Vietnam, it is recommended to apply online arbitration gradually to prestigious businesses in e-commerce, with simple disputes and prices.

Keywords

Online arbitration, Vietnam

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