Balanced Score (BSC): Overview
Author(s)
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Abstract
Balanced scorecard is one of the modern management methods and is a tool used in many organizations when building operational strategies in the era of information technology boom. On the basis of a combination of different resources, the article outlines the main features of a balance scorecard such as the role, content and process of designing a balance scorecard in an organization for provide additional knowledge and methods for administrators and employees in the organization to apply in building strategies and managing their operations.
Keywords
Balance scorecard, KPI
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