Management of Information Systems Resources in Digital Organizations for On-Line, Real-Time Responsiveness
Author(s)
Download Full PDF Pages: 01-06 | Views: 347 | Downloads: 77 | DOI: 10.5281/zenodo.6162354
Abstract
Information systems (IS) resources are managed within an IT governance framework that is both a regulatory requirement for several industry sectors, as well as a necessity for managing the most expensive resources in an organization, which are IS related. However, IT governance frameworks lean against the traditional hierarchical control organizational structures and are not configured for digital value chain models with flat organizational designs. This paper investigates the implications of the demand for on-line, real-time responsiveness of contemporary digital organizations on the management of IS resource and on the applicability of IT governance frameworks, based on relevant current research literature as well as on twenty interviews with managers of such organizations.
Keywords
IS resources, digital organizations, IT governance, digital value chains
References
i. Aguirre, S., & Rodriguez, A. (2017). Automation of a business process using robotic process automation (RPA): A case study. In Workshop on engineering applications (pp. 65-71). Springer, Cham.
ii. Aitken, J. M., (1999), Supplier Associations, a Methodological Opportunity in Supply Chain Research. 8th International Annual IPSERA Conference, 1999 Belfast and Dublin, pp 13-22
iii. Azhar, A. (2021). The Exponential Age: How Accelerating Technology is Transforming Business, Politics and Society. Diversion Books.
iv. Birgersson, K., & Granath, P. (2018). Improving Software-as-a-Service Sales by Managing the Knowledge of Change Agents: A Case Study of an IT-company in a Servitization Transition.
v. Chen, I.J. & Paulraj, A., (2004), Towards a theory of supply chain management: the constructs and measurements, Journal of Operations Management, Vol. 22, No. 2, pp 119-150
vi. Fung, H. P. (2014). Criteria, use cases and effects of information technology process automation (ITPA). Advances in Robotics & Automation, 3.
vii. Hammer, M. (2015). What is business process management?. In Handbook on business process management 1 (pp. 3-16). Springer, Berlin, Heidelberg.
viii. Ilyas, R. M., Banwet, D. K., & Shankar, R. (2007). Value chain relationship-A strategy matrix. In Supply Chain Forum: An International Journal (Vol. 8, No. 1, pp. 56-72). Taylor & Francis.
ix. Leonhardt, D., Haffke, I., Kranz, J., & Benlian, A. (2017). Reinventing the IT function: the Role of IT Agility and IT Ambidexterity in Supporting Digital Business Transformation. In ECIS - Twenty-Fifth European Conference on Information Systems (ECIS), Guimarães, Portugal (p. 63). ISBN 978-989-20-7655-3
x. Martínez-Rojas, A., Sánchez-Oliva, J., López-Carnicer, J. M., & Jiménez-Ramírez, A. (2021). AIRPA: An Architecture to Support the Execution and Maintenance of AI-Powered RPA Robots. In International Conference on Business Process Management (pp. 38-48). Springer, Cham.
xi. Murray, D. M. (2017). The benefits of robotics process automation: Process automation enhances business development with a vast return on investment (ROI). Control Engineering, 64(7), 20-21.
xii. Porter, M. E. (2008). Competitive advantage: Creating and sustaining superior performance. simon and schuster.
xiii. Snow, C. C., Fjeldstad, Ø. D., & Langer, A. M. (2017). Designing the digital organization. Journal of organization Design, 6(1), 1-13. Available at: https://link.springer.com/article/10.1186/s41469-017-0017-y#Tab3
xiv. Soule, D. L., Puram, A., Westerman, G. F. and Bonnet, D. (2016). Becoming a Digital Organization: The Journey to Digital Dexterity. Available at: SSRN: https://ssrn.com/abstract=2697688 or http://dx.doi.org/10.2139/ssrn.2697688
xv. Verlaine, B., Jureta, I., & Faulkner, S. (2015). Towards the Alignment of a Detailed Service-Oriented Design and Development Methodology with ITIL v.3. In International Conference on Exploring Services Science (pp. 123-138). Springer, Cham.
xvi. Verlaine, B., Jureta, I., & Faulkner, S. (2016). How Can ITIL and Agile Project Management Coexist? In International Conference on Exploring Services Science (pp. 327-342). Springer, Cham.
xvii. Valdez-De-Leon, O. (2019). How to develop a digital ecosystem: a practical framework. Technology Innovation Management Review, 9(8).
xviii. Walters, D., & Lancaster, G. (2000). Implementing value strategy through the value chain. Management Decision.
xix. Westerman G, Bonnet D, McAfee A (2014) Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press, Boston
Cite this Article: