The Degree of Customers’ Satisfaction with Asiacell Services in Iraq
Author(s)
Khadeeja Al Aboosi , Prof. Mohammed Shehada ,
Download Full PDF Pages: 146-160 | Views: 172 | Downloads: 55 | DOI: 10.5281/zenodo.6912176
Abstract
The purpose of this research is to find out the degree of customers’ satisfaction with the services offered by Asiacell in Iraq. The instrument for collecting data was distributing a questionnaire on WhatsApp. It was distributed randomly to users of Telecommunication Company called Asiacell.Statistical analysis was done by using Statistical Package for Social Sciences (SPSS) were Regression, T-test, Anova, and Correlation were addressed. The conclusion reached was that customers are satisfied with the services offered by Asiacell such as (Internet, Dealing with users, Clarity of calls, and Prices)
Keywords
Satisfaction, Asiacell, Telecommunication, Curriculum, Knowledge, Skills, Distinguished Teachers.
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