The Impact of Workplace Sexual Harassment among Women and Workplace Ostracism on Personal or Organizational Deviance with the mediating effect of Self-Efficacy

Author(s)

Dr. Masood Hassan , Hafsa Saleem , Muhammad Omer Khalid ,

Download Full PDF Pages: 70-93 | Views: 262 | Downloads: 69 | DOI: 10.5281/zenodo.6911319

Volume 11 - May 2022 (05)

Abstract

The purpose of this research is to find the impact of workplace ostracism and women workplace sexual harassment on the personal or organizational deviance, where the relationship between the variables is mediated through self-efficacy. It moves on the research paradigm of post-positivism where this research creates a new relation among the considered variables. This research was conducted from the private banking sector of Karachi, Pakistan. The data was collected through 245 questionnaires among which best 217 questionnaires were selected for the testing. The data was then passed through the reliability and validity test of SPSS- Smart PLS and all the constructs of the data found to be accurate and reliable while for descriptive statistics and demographical analysis of respondents SPPS statistical tools have been used. This research concludes an insignificant relationship of workplace ostracism with both self-efficacy and personal or organizational deviance, while it found a significant positive relationship of sexual harassment at workplace with both self-efficacy and personal or organizational deviance. This research recommends that the recruitment of supervisors should be based on their leadership skills so they don’t ostracize their team members, also good security should be provided to female employees and all the employers should be prohibited to call personal meetings with opposite gender. Furthermore, it provides beneficial knowledge to the students who are studying human resource management and also helpful for the organizations to understand how they can control the deviance in their organization by training their employees to fight against sexual harassment and ostracizers

Keywords

Workplace Ostracism, Workplace Sexual Harassment, Self-Efficacy

References

A. Santos, J. R. (1999). Cronbach's Alpha: A Tool for Assessing the Reliability of Scales. Journal of Extension , 37 (02), 1-4.

Abbas, M. R., Darr, W., & Bouckenooghe, D. (2014). Combined effects of perceived politics and psychological capital on job satisfaction, turnover intentions, and performance”. Journal of Management , 40, 1813–1830.

Agwa, A. M. (2018). Workplace Deviance Behaviors. Leadership .

Ahmad, A., & Omar, Z. (2013). Abusive Supervision and Deviant Workplace Behavior: The Mediating Role of Work–Family Conflict. The Journal of Human Resource and Adult Learning , 9 (2), 124-130.

Ahmad, A., & Safaria, T. (2013). Effects of Self-Efficacy on Students’ Academic Performance. Journal of Educational, Health and Community Psychology , 2 (1), 22-29.

Aksu, A. (2016). Organizational deviance and multi-factor leadership. Educational Research and Reviews , 11 (8).

Alexander, J. S. (2007). Seven day self-esteem booster. Hachette Children's Books .

Altman, D. G., & Head. (1997, February 22). Making sense of Cronbach's alpha. General Practice .

Anila. (1998). Sexual Harassment at workplaces and coping strategiesemployed by women. . Department of Psychology , 209.

Aquino, K., Lewis, M. U., & Bradfield, M. (1999). Justice Constructs, Negative Affectivity, and Employee Deviance: A Proposed Model and Empirical Test. Journal of Organizational Behavior , 20 (7), 1073-1091.

Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, , 84 (2), 191.

Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory.

Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management. 17 (1), 99-120.

Borsboom, D. M. (2004). The concept of validity. Psychological Review (4 ed., Vol. 111).

Cakirpaloglu, S., Čech, T., & Kvintova, J. (2018). The impact of workplace bullying on self-esteem among elementary school teachers. Conference paper .

Chen, Y., & Li, S. (2019). The Relationship Between Workplace Ostracism and Sleep Quality: A Mediated Moderation Model. Frontiers in Psychology , 10, 319.

Choi, Y. (2020). A study of the influence of workplace ostracism on employees’ performance: moderating effect of perceived organizational support. EJMBE , 29 (3), 333-345.

Christopher, U., & Amy, B. (2004). Sexual Harassment as a Gendered Expression of Power. American Sociological Review. , 69, 64–92.

Chung, Y. W., & Yang, J. Y. (2017). The mediating effects of organization-based self-esteem for the relationship between workplace ostracism and workplace behaviors. Baltic Journal of Management , 12 (2).

Colbert, A., Mount, M., Harter, J., Witt, L., & Barrick, M. (2004). Interactive effects of personality and perceptions of the work situation on workplace deviance. Journal of Applied Psychology , 89 (4), 599-609.

Cropanzano, R. (1998). Emotional Exhaustion as a Predictor of Job Performance and Voluntary Turnover. Journal of Applied Psychology , 83 (3), 486-493.

Dannenbaum, T., & Jayaram, K. (2005). Combating sexual harassment at the work place: A haŶdbook for woŵeŶ, eŵployers aŶd NGO’s. India Centre for Humans Rights and Law .

Demir, M. (2009). Konaklama işletmelerinde duygusal zeka, örgütsel sapma, çalışma yaşamı kalitesi ve işten ayrılma eğilimi arasındaki ilişkinin analizi. Dokuz Eylül Üniversitesi,. Sosyal Bilimler Enstitüsü .

Dirk, D. C., Haq, I. U., & Azeem, M. U. (2019). Workplace ostracism and job performance: Roles of self-efficacy and job level. Personnel Review , 48 (1), 184-203.

Donahue, E. G., Forest, J., Vallerand, R. J., Lemyre, P. N., Braud, L. C., & Bergeron, É. (2012). Passion for Work and Emotional Exhaustion: The Mediating Role of Rumination and Recovery. APPLIED PSYCHOLOGY: HEALTH AND WELL-BEING , 4 (3), 341–368.

Dos, D. E., Kumar, M. M., & Pavan, M. (2014). A Study On Sexual Harassment Among Women Workers At Work Place In Velore City. Social Science , 4 (12), 35-37.

Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D., & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology , 86 (1), 42-51.

Enwereuzor, I., Onyishi, I., Onyebueke, I., Amazue, L., & Nwoke. (2017). Personality as a moderator between emotional exhaustion and workplace deviance among teachers. Journal of Psychology in Africa , 27 (1), 41-46.

Ermann, M. D., & Lundman, R. J. (1978). Deviant Acts by Complex Organizations: Deviance and Social Control at the Organizational Level of Analysis. Sociol. Q. , 19 (1), 55-67.

Fatima, T., Ilyas, M., Rehman, C. A., & Imran, M. K. (2017). Empirical Investigation of Relationship between Workplace Ostracism and Employee Silence: A Test of Mediating Effects of Self-Esteem and Meaningful Existence in Context of Public Sector Universities in Punjab. Abasyn Journal of Social Sciences , 10 (1).

Ferris, D. L., Brown, D. J., Berry, J. W., & Lian, H. (2008). The development and validation of the workplace ostracism scale. Journal of Applied Psychology , 93, 1348-1366.

Fiset, J., Al-Hajj, R., & Vongas, J. G. (2017). Workplace Ostracism Seen through the Lens of Power. Frontiers in Psychology .

Fiset, J., Hajj, R. A., & Vongas, J. G. (2017). Workplace Ostracism Seen through the Lens of Power. Front. Psychol.

Frederico, G., Kumar, V., & Garza-Reyes, J. A. (2021). Impact of the Strategic Sourcing Process on the Supply Chain Response to the COVID-19 effects. Business Process Management Journal , 1-29.

Gillaspie, D. (2018, February 13). How the #MeToo movement is affecting your leadership (and you might not. Retrieved December 21, 2020, from Forbes: https://www.forbes.com/sites/forbescoachescouncil/2018/02/13/how-the-metoo-movement-is-affecting-your-leadership-and-you-might-not-even-notice/#1637318665fe

Giunipero, L. C., Denslow, D., & Eltantawy, R. (2005). Purchasing/supply chain management flexibility: Moving to an entrepreneurial skill set. Industrial Marketing Management , 602 – 613.

Hair, J., Hult, G., Ringle, C., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).

Hao, S., Hong, W., Xu, H., Zhou, L., & Xie, Z. Relationship between resilience, stress and burnout among civil servants in Beijing, China: mediating and moderating effect analysis. Personality and Individual Differences , 83, 65-71.

Henseler, J., Ringle, C., & Sinkovics, R. (2009). J. Acad. Market. Sci , 20, 227–319.

Hitlan, R. (2009). The influence of workplace exclusion and personality on counterproductive work behaviours: an interactionist perspective. European Journal of Work and Organizational Psychology , 18 (4), pp. 477-502.

Houle, J. N., Staff, J., Mortimer, J. T., Uggen, C., & Blackstone, A. (2011). The Impact of Sexual Harassment on Depressive symptoms during the early occupational career, Soc Ment Health. , 1 (2), 89–105.

Howladar, M. H., Rahman, S., & Uddin, A. (2018). Deviant Workplace Behavior and Job Performance: The Moderating Effect of Transformational Leadership. Iranian Journal of Management Studies (IJMS) , 11 (1).

Hsieh, Y. H., Wang, H. H., & Ma, S. C. (2019). The mediating role of self-efficacy in  the relationship between workplace bullying, mental health and intention to leave among nurses in Taiwan. International Journal of Occupational Medicine and Environmental Health , 32 (2), 245 – 254.

Hussain, T., & Asif, S. (2012). Is employees’ turnover intention driven by organizational commitment and perceived organizational support? Journal of Quality and Technology Management , 8, 1-10.

Jahanzeb, S., & Fatima, T. (2018). How Workplace Ostracism Influences Interpersonal Deviance: The Mediating Role of Defensive Silence and Emotional Exhaustion. Journal of Business and Psychology , 33, 779–791.

Jamal, M. (1985). Relationship of job stress to job performance: A study of managers and blue-collar workers. Human Relations , 38, 409–424.

Jiang, H., Jiang X, X., Sun, P., & Li, X. (2020). Coping with workplace ostracism: the roles of emotional exhaustion and resilience in deviant behavior. Management Decision .

Johnson, P. A., Widnall, S. E., & Benya, F. F. (2018). Sexual Harassment of Women: Climate, Culture, and Consequences in Academic Sciences, Engineering, and Medicine. The National Academies Press , 23-50.

Jones, E. E., Carter-Sowell, A. R., Kelly, J. R., & Williams, K. D. (2009). ‘I’m out of the loop’: Ostracism through information exclusion. Group Processes and Intergroup Relations , 12, 157–174.

Kanu, H. (2022, Feb 17). After five years of #MeToo movement, a modest win for women's workplace rights. Retrieved May 18, 2022, from Reuters: https://www.reuters.com/legal/transactional/after-five-years-metoo-movement-modest-win-womens-workplace-rights-2022-02-16/

Khurram, S. (2009). Perceived organizational support, antecedents and consequences proposing and testing a model in a public sector university of Pakistan. South Asian Journal of Management , 16, 7–26.

Kim, S. T., Lee, H.-H., & Hwang, T. (2020). Logistics integration in the supply chain: a resource dependence theory perspective. International Journal of Quality Innovation , 6 (5).

Kura, K. M., Faridawahti, M., & Chauhan, A. (2015). Does Self-Regulatory Efficacy Matter? Effects of Punishment Certainty and Punishment Severity on Organizational Deviance. Sage Open , 1-14.

Lazarus, R., & Folkman, S. (1984). Stress, Appraisal and Coping.

Liao, H., Joshi, A., & Chuang, A. (2004). Sticking out like a sore thumb: Employee dissimilarity and deviance at work. Personnel Psychology, , 57, 969–1000.

Lima, L. F. (2018). Ostracized Employees In the Workplace: The Relationship Between Ostracism And Self-efficacy. Tilburg University .

Liu, J., Kwan, H. K., Lee, C., & Hui, C. (2013). Work-to-family spillover effects of workplace ostracism: The role of work-home segmentation preferences. Human Resource Management , 52, 75–94.

Loeb, C. (2016). Self-efficacy at work, social, emotional and cognitive dimesions. School of Health, Care and Social Welfare .

Malik, M. S., Sattar, S., Younas, S., & Nawaz, M. K. (2019). Review of Integrative Business and Economics Research , 8 (1), 33-50.

Manogharan, G., Wysk, R. A., & Harrysson, O. L. (2012). Measuring manufacturing performance with the implementation of TPM: an exploratory study. Int. J. Productivity and Quality Management , 9 (4), 456-471.

Maslach, Christina, & Susan, E. J. (1981). The Measurement of Experienced Burnout. Journal of Occupational , 2 (2), 99−113.

McBrier, D. B., & Wilson, G. (2004). Going Down?: Race and Downward Occupational Mobility for White-Collar Workers in the 1990s. SAGE Journals , 31 (3), 283-322.

Mikkelsen, E. G., & Einarsen, S. (2002). Relationships between exposure to bullying at work and psychological and psychosomatic health complaints: The role of state negative affectivity and generalized self-efficacy. Scand J Psychol , 43 (5), 397-405.

Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychoogy and Organiztaional Behavior , 1 (1), 173-197.

Naqvi. (2009). Competency mapping and managing talent. Insfain Journal of Management Reviews , 8 (1), 85-94.

Nauman, B., & Abbasi, A. S. (2014). Sexual Harassment at Workplace… A Case of Banking Sector in Lahore. Middle-East Journal of Scientific Research , 20 (5), 558-566.

Ng, T. H., & Feldman, D. C. (2012). Employee voice behavior: A meta-analytic test of the conservation of resources framework. Journal of Organizational Behavior , 33, 216–234.

Nielsen, M. B., Madsen, I. E., Clausen, T., Skov, S. S., Kjær, S., Kvorning, L. V., et al. (2019). Sexual harassment at work: Design of a new questionnaire to measure sexual harassment. European Journal of Public Health , 29.

O’Neill, T., Lewis, R., & Carswell, J. (2011). Employee personality, justice perceptions, and the prediction of workplace deviance. Personality Individual Diff. , 51 (5), 595-600.

Omosa, R. J. (2005). Procuremnt Performance Measurement Systems: A Survey of large manufacturing companies in Nairobi.

Paracha, M. U., & Shahzad, K. (2017). Work place bullying on deviant work Beahvior among nurses in Pakistan: Mediating role of interpersonal conflict. Pakistan Business Review .

Park, A. (2017, October 24). #MeToo reaches 85 countries with 1.7M tweets. Retrieved December 21, 2020, from CBS News: https://www.cbsnews.com/news/metoo-reaches-85-countries-with-1-7-million-tweets/

Peng, A., & Zeng, W. (2017). Workplace ostracism and deviant and helping behaviors: the moderating role of 360 degree feedback. Journal of Organizational Behavior , 38 (6), 833-855.

Rabbi, F., Ahad, N., Kousar, T., & Ali, T. (2015). Talent Management as a Source of Competitive Advantage. Journal of Asian Business Strategy , 5 (9), 208-214.

Raykov, T. (1997). Estimation of Composite Reliability for Congeneric Measures. Applied Psychological Measurement .

Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, , 38 (2), 555–572.

Roscigno, V. J. (2019). Discrimination, Sexual Harassment, and the Impact of Workplace Power. Socius: Sociological Research for a Dynamic World , 5 (21), 1-21.

Rosenberg, M. (1965). Society and the adolescent self-image. Princeton University Press .

Samiullah. (2019). Impact of Workplace Bullying on Workplace Deviant Behaviors: The Mediating Role of Negative A of Internal Locus of Control. Faculty of Management & Social Sciences .

Santos, A. J., & Reynaldo. (1999). Cronbach's Alpha: A Tool for Assessing the Reliability of Scales. Journal of Extension , 37 (02), 1-4.

Sarwar, A., Abdullah, M. I., Sarfraz, M., & Imran, M. K. (2019). Collaborative effect of workplace ostracism and self-efficacy versus job stress. Journal of Enterpreneurship Managemnet and Innovation .

Schat, A., & Kelloway, E. (2005). Workplace aggression. Handbook of Work Stress , 189-218.

Shetty, A. P., & V, N. B. (2017). Workplace Harassment among employees: An exploratory study. Archives of Medicine and Health Sciences , 5, 187-90.

Siegel, R. (2003). A Short History of Sexual Harassment. Directions in Sexual Harassment Law , 1 (4), 1-39.

Taber, K. S. (2016). The Use of Cronbach’s AlphaWhen Developing. Res Sci Educ .

Tarkkonen, L. J., & I., K. V. (2005). Measurement errors in multivariate measurement scales. Journal of Multivariate Analysis , 96 (1), 172-189.

Tavakol, M., & Dennick, R. (2011 , June 2). Making sense of Cronbach's alpha. International journal of medical education .

Tepper, B., Henle, C., Lambert, L., Giacalone, R., & Duffy, M. (2008). Abusive supervision and subordinates’ organization deviance . Journal of Applied Psychology , 93 (4).

Thau, D. M., Workman, K. M., Dijke, M. V., & Cremer, D. D. (2011). eader mistreatment, employee hostility, and deviant behaviors: Integrating self-uncertainty and thwarted needs perspectives on deviance. Elsevier Inc.

Uzhakina. (2007, July 12). A cadre of talent and talent management. Retrieved from Training.ru: http://www.trainings.ru/library/

Visinskaite, V. (2015). Workplace Bullying: in relation to Self-Esteem, Stress, Life Satisfaction and Cyberbullying. Dublin Business School .

Wann-Yih, W., Chwan-Yi, C., Ya-Jung, W., & Hui-Ju, T. (2004). The influencing factors of commitment and business integration on supply chain management. Industrial Management & Data Systems , 322 - 333.

Waseem, M. (2016). Deviant Workplace Behaviors in Organizations in Pakistan. The Lahore Journal of Business , 4 (2), 93–104.

Wilde, N., & Hsu, A. (2019). The influence of general self-efficacy on the interpretation of vicarious experience information within online learning. International Journal of Educational Technology in Higher Education , 16 (26), 1-20.

William, K. D. (2001). Ostracism: The Power of Silence. Emotions and Social Behavior.

Willness, C., Steel, P., & Lee, K. (2007). A Meta-analysis of the antecedents and consequences of workplace sexual harassment. Personnel Psychology , 60 (1), 127-162.

Wilson, G. (1997). Pathways to Power: Racial Differences in the. Social Problems , 44, 801–817.

Wu, L., Yim, F. K., Kwan, H. K., & Zhang, X. (2012). Coping with workplace ostracism: The roles of ingratiation and political skill in employee psychological distress. Journal of Management Studies , 49, 178–199.

Yoo, J. (2013). Exploring The Impact of Social Undermining on Salesperson Deviance: An Integrated Model. Journal of Personal Selling and Sales Management , 79–90.

Yusuf, M. (2011). The impact of self-efficacy, achievement motivation, and selfregulated learning strategies on students’ academic achievement. Procedia Social and Behavioral , 15, 2623–2626.

Zhang, S., Chen, G., & Chen, G. (2008). Interpersonal and collective group identities: Differential contribution to business security. CIBER . 

Cite this Article: