Capacity Building and Employee Productivity: A Survey of Zenith Bank Plc Branches in Asaba and Abraka, Delta State, Nigeria
Author(s)
Dr. Okwuise, U.Y , ARUKAROHA, Jonathan ,
Download Full PDF Pages: 95-110 | Views: 193 | Downloads: 53 | DOI: 10.5281/zenodo.7882766
Abstract
The study examined capacity building and employee productivity. The specific objectives of the study were to; ascertain the effect of talent development strategy and employee productivity, examine the effect of employee training on employee productivity, access the effect of succession planning on employee productivity, and determine the effect of career counseling on employee productivity. Primary data was sourced through the administration of structured questionnaire to the employees of selected of Zenith Bank branches in Asaba and Abraka, Delta State. Secondary data was gotten through the review of related literature. The study adopted cross sectional research design method, which aid the researcher to collect quantitative data used to address the relationship between the dependent and independent variable. A total of 195 copies of questionnaire was administered adopting random sampling techniques, and 187 copies were properly filled and returned with was used for the study analysis. Data collected were analyzed using the Pearson’s correlation co-efficient and hypothesis was tested using multiple regressions. The findings revealed that there is a significant effect between capacity building dimensions (talent development, employee training, succession planning and career counseling) and employee productivity. The study concluded that man capacity building strategies are key indicators to enhance employee productivity in the banking industry. The study recommended that banks and strategic managers in Nigeria should maintain and improve on their capacity building strategies which serve as the engine room in accelerating overall banks and employee productivity.
Keywords
Capacity Building, Organizational Performance, Employee Productivity, Succession Planning, career Counselling
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