The Impact of the Use of Smart phones and Social Networking Sites on Employees in the Private Sector

Author(s)

Dr. Ahmed T Salman ,

Download Full PDF Pages: 11-23 | Views: 1044 | Downloads: 355 | DOI: 10.5281/zenodo.3490018

Volume 7 - October 2018 (10)

Abstract

The corporate sector is always driven by the need to increase productivity through the development and adoption of better policies, practices, and technologies. However, some of the changes in the socioeconomic environment threaten the capacity of a business in the corporate sector to achieve the required level of profitability. Smartphone technology is an aspect that defines modern-day society. The use of smartphone and social networking sites has increased immensely in the past decade. It can be attributed to the decreasing cost of the technology, increased research innovation in technology, and the contemporary culture that forces the approval of a smartphone. This research explores the impact of a smartphone and the use of social networking sites by employees in the private sectors with specific reference to the Cricket Wireless Company. A survey, a qualitative tool for data collection, is used to collect primary data through questionnaires. 100 employees at the Cricket Wireless Company respond to the inquiries. The data is coded and translated to a quantitative format to enable further statistical analysis. From data analysis, it is found that there exists a negative impact of smartphone and social networking sites where employees waste at least 24.74% of the time dedicated to work on such advances. The research calls for the implementation of external tools that can control the use of smartphone technology without distressing the productivity of employees

Keywords

Social Networking,  Smartphones, Private Sector, Time management, the productivity of employees.

References

 

  1. Chu, K.-M., & Chan, H.-C. (2009). Community-based innovation: Its antecedents and its impact on innovation success. Internet Research, 19(5), 496-516.
  2. Fahmy, M. (2009). Facebook, YouTube at work make better employees. Retrieved from http://tech.yahoo.com/news/nm/20090402/wr_nm/us_work_internet_tech_life
  3. Farhadi, M. & Ismail, R. (2012). Information and Communication Technology Use and Economic Growth. PLoS ONE 7(11). doi: https://doi.org/10.1371/journal.pone.0048903
  4. Gaál, Z, Szabó, L, Obermayer-Kovács, N., & Csepregi, A. (2015). Exploring the role of social media in knowledge sharing. The Electronic Journal of Knowledge Management, 13(3), 185-197) available online at www.ejkm.com
  5. Munene, A. G., & Nyaribo, Y. M. (2013). Effect of social media participation in the workplace on employee productivity. International Journal of Advances in Management and Economics, 2(2), 141-150.
  6. Nikoloski, K. (2014). The role of information technology in the business sector. International Journal of Science and Research (IJSR, 3(12), 303- 309.
  7. Proskauer. (2014). Social media in the workplace around the world 3.0. Retrieved from http://www.proskauer.com: http://www.proskauer.com/files/uploads/social-media-in the-workplace-2014.pdf
  8. Ratchford, B. (2001). The economics of consumer knowledge. Journal of Consumer Research, 27(4), 397-411. doi: https://doi.org/10.1086/319617
  9. Richards, J. (2012). What has the internet ever done for employees? A review, map and research agenda. Emerald, 34(1), 22-43.
  10. Salary.com. (2012). Wasting time at work 2012. Retrieved from http://www.salary.com: http://www.salary.com/wasting-time-at-work-2012/
  11. Statista. ‘Number of smartphone users worldwide from 2014 to 2020 (in billions)’. Retrieved from: https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/ Accessed 29th August 2018. 
  12. The University of Bergen. (2014, November 13). Use of private social media affects work performance. Science Daily. Retrieved August 28, 2018, from www.sciencedaily.com/releases/2014/11/141113085146.htm
  13. Zeiger, Stacy. (n.d.). The Disadvantages of Social Networking in the Workplace. Small Business - Chron.com. Retrieved from http://smallbusiness.chron.com/disadvantages-social-networking-workplace-21064.html

 

Cite this Article: