The Mediating Effect of School Climate with Total Quality Management on School Performance in Pakistan
Author(s)
Waqas Mahmood , Siti Noor Ismail , Mohammad Sofian ,
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Abstract
The global situation of education today calls for an investigation into the role of school climate and TQM in enhancing students’ performance generally and particularly in Pakistan. This study intends to examine the mediating effects of school climate with the application of total quality management (TQM) on schools’ performance in Pakistan. 300 questionnaires were distributed, out of which 232 were retrieved from respondents. This study employed the Statistical Package for Social Science (SPSS) as a statistical analysis tool. The result of the three out of the five direct hypotheses of TQM (i.e., training and education, continuous improvement and social climate) from the analysis provided support for the hypothesized relationships. Furthermore, it is apparent that there is a significant positive influence of TQM in enhancing student academic performance in the Pakistan. Similarly, it was found from the study that school climate mediates the relationship between total quality management and student academic performance. The study, therefore, concluded that school climate, continuous improvement, and the training and education of staff should be developed to enhance students’ academic performance in Pakistan.
Keywords
School climate, staff involvement, training and education, students’ commmitment, TQM, Pakistan
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