Critical Success Factors for Scoping of Business Improvement Projects: Based on Input-Transform-Outcome Model

Author(s)

Md. Nabid Alam , Md. Nahid Alam ,

Download Full PDF Pages: 09-14 | Views: 430 | Downloads: 128 | DOI: 10.5281/zenodo.3441633

Volume 2 - September 2013 (09)

Abstract

Business improvement projects deal with the transformation of current operational process to an improved operational process, which can be beneficial for the organization in achieving business targets and competitive advantages in the market place. There are lots of issues related to managing such projects– technical and business uncertainty, unmanageable project scope, poor management focus on organizational aspects, difficulties in measuring return on investment and so on. The management of business improvement projects becomes difficult due to poor addressing of such issues at the time of initiating and defining the scope. These projects‟ success or failure is highly depending on the analysis of the scope including business and technical aspects. As there are casual uses of methodologies in scoping of business improvement projects; with an objective to guide future scoping of such project in organizational setting, this research tries to identify critical success factors of project scoping based on Input-Transform-Outcome (ITO) model‟s scoping techniques after analyzing the conceptual understanding of project practitioners in Bangladesh. From the thematic analysis of interviewees‟ responses, this research finds at the time of project scoping, emphasize on strategy and operation, consider business performance metrics in defining outcomes and focus on business and organizational outputs over technical outputs; are the critical success factors for business improvement projects.

Keywords

Business Improvement Project, Project Scoping, Input-Transform-Outcome (ITO) Model, Critical Success Factor

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